Wednesday 30 January 2013

Beautiful Shabby Chic photo frame, something different for Valentine's Day, measures 6x4 in or 10x15 cms. lilyesque.com



Tuesday 29 January 2013

25% off

Use BL2013 at checkout for 25% off just in time for Valentine's Day. You're welcome x

Customer Service....

I decided that since my daughter was moving into her own place that I would let her have my old laptop and I would treat myself to a new one.  So last Saturday off I went with my husband to our local Curry's, I had already been online and picked the one I wanted so no wasting time with searching in the shop...... or so I thought....ha! how wrong I was.  We had a quick look at where the laptop was in the shop and off we went to the counter to get an assistant.  The manager assigned a young man to help us and I kid you not, you would think that we had just interrupted his lunch hour, his face looked like what can only be described as a smacked arse.  We told him which one we wanted only to be told that it wasn't available in blue, not a problem I'll have it in red.  In the next 30 minutes he tried to sell us Microsoft Office (which we already had) tried to give us a tutorial in Windows 8, which is fine but we did tell him that my husband's job is in IT so we will be fine to which he decided to quiz us on how to turn off Windows 8.... we were getting very annoyed at this point so my husband just asked him to get us the laptop to which he tried to sell us some insurance for a monthly payment and informed us that we could cancel in anytime we wanted, oh yeah I'm sure it will be that easy...just tried to cancel Sky and that was a nightmare.  We finally got the manager involved who then wasted another 10 minutes of our time by telling us stories of people who cant shut down windows 8 and then another story about a guy who unpacked a dryer only to decide he didn't want it..........I JUST WANT TO PAY FOR MY LAPTOP!!!!
Forty minutes after entering the shop we finally left with the laptop..... I will say one thing though the assistant took payment for it and said at the till '' I'm not even going to mention the extra warranty'', so at least he had a sense of humour.  Anyway the moral of this story is no wonder everyone does most of their shopping online it just takes all the hassle out of customer service and target sales.   Rant over.